Demo and pilot lane
Evaluate the workflow
For a walkthrough, team pilot, sample case discussion, or workflow fit check.
Suggested details: team size, current reporting process, and what you need to prove.
Contact and support
Talk to the team behind InvestigOR.
Route demo requests, pilot setup, billing questions, and operational support from one product-aware channel.
Support lane
Technical and account issues
For verification, checkout, upload, generation, account, and workspace questions.
Include workspace name, account email, page path, and screenshot if possible.
Primary support inbox
Use direct email for quick outreach, or use the ticket form below for structured triage.
Open a support ticket
This sends a structured request to the support inbox so triage can route it faster.
Typical response windows
- Urgent: same business day
- High: within 1 business day
- Normal/low: within 2 business days
For production incidents, include the workspace, affected account, page path, expected behavior, and the exact time the issue occurred.